"
Ok Ladies I am going to take my turn and host a party, This one is gonna be a Fun & Fashionable one" "A what" "A party were you can buy purses, wallets, winter ware, jewellery, and hair accessories."
I had never been so excited to host something. I knew a good group of ladies to invite to my partee, and I knew a great lady (sister in law) who had just started a new business venture called Fun & Fashionable. It was the perfect order girls night, and we didn't even have to go out. We got to stay in, we had wine, snacks, money and nothing but time to shop. We got to browse through all of what Fun & Fashionable had to offer, we got to sip on our wine and snack on our snacks and enjoy plenty of conversation with all our closest and best ladies. We had an amazing night, not only because the product to was to die for, but the prices were really really right, and you know what happens when you mix good product and right prices, well you get alot of worried husbands....lol...But its ok, we did good. We all found some wonderful treasures to take home. My girls also came over and got to pick out one thing. They were amazed at all the wonderful things and of course tried to purchase more than 1, I had to let them down, because it was my turn to get more than 1 :) . I would just like to thank all my ladies for coming on out and I want to thank My sister for spending the time to set up and unset up all your wonderful product. Last but not least Thank you to my wonderful husband for looking the other way when I came home with, a purse, headband, necklace, winter hat, cell phone gloves, 2 set of winter hats and scarfs for the girls, a special pick necklace for Ella, and a special pick scarf for Allison. I will try to look the other way when you bring home another something with a motor!!!
Alli with her scarf
This is the Brat, sleeping on my new purse and hat. what a Cat!
"
I'm sorry, but there is just nothing we can do for you!"
I have never been so excited about a phone, I have only owed 3 phones in my whole life. A Rogers Roots phone back in 2003, a Solo Mobile samsung 10-4 phone in 2007 and a Solo Mobile Samsung Entro in 2010. I decided to go with the Bell TV phone. I had a lot of people say to me, OMG do not go with Bell your crazy. I thought to myself no its OK. I ordered that Bell phone and waited 6 days for them to ship it to me. When It arrived here, the corner of the box was squished up, the lady said,
"Oh its fine, they bubble wrap the crap out of those things".....I should never had taken the package, and I soon learned why. It was not wrapped in bubble wrap but a brown tissue paper that looked like it came from the washroom.I was so excited I opened up my new phone and get ready to turn it on. Once I did I noticed a black line running though the middle of my screen, Right away I called Bell. I was transfered over to like 5 different people all at the end to find out that I had to send the phone back were I got it from(in the mail) and then wait till February 3 before I get my phone back. I could hardly handle a week without it, I can't go that long. They offered me a different choice, I could send it back and tell them to cancel out the account, and then once its cancelled I can go to a Bell store and make a new order, then I don't have to wait and I don't have to rely on Canada post to send me yet another damaged phone. I spend all day on the phone trying to find all my options, one said I can't cancel the 4 others said yes I can I haven't use the phone yet. One said you can get a loner phone 3 said no I can't, 2 said I could get a new phone ordered today, the supervise said No Way (spending cap)!!! 6 told me I could not get any kind of credit for the hassle they caused me, I got transfered to 5 wrong departments and I think in total all day long I gave my Name Number and Email address like 37 times. I even swore at one guy and he called me out on it and made me feel really dumb. But In the end the only option I have is to then send this phone back and cancel my services.
With all this bull crap, I decided to call KOODO, WOW what service they said they could get me the right phone, right contract and I can come down and pick it up and they will have me ready and working by 8pm. They even can take my original number from solo that I have had for 6 years, Bell was going to give me a new number.Now my day has been pretty stressed so far you think I could not handle one more thing. Well its was 7pm and we have 45 min to drive there, and we still need enough time to call the activation centre before 8. Well I still don't have a cell phone, The keys were missing and it took us 45 min to find them, I of course put them in a place I never do so we missed our chance to get me a phone. I was really hoping that tonight we could go down to pick it up but with this white stuff falling in from the sky it might not be a good night for travelling the roads.
Like I always say, This stuff always happens to me, and I am always happy to share it...I really think someone out there doesn't want me to have a cell phone........please think long and hard before switching to Bell!!
"
Whats your problem today?" says the Kobo guy.
"Well I purchased this book,and its not in my Library. When I try to purchase it again it says "You have already purchased this book, If it is missing from your library call customer care" so I am calling you, how do I recover my book back please?"
You would think that my politeness and very straight forward question would receive me a speedy fix. Well I talked and laughed and continued to remain polite with the customer care and he was more than polite with me, no issues, just my problem got sent onto the next tier team and they would solve it up as soon as they could. this was Thursday. I then waited for the Friday and the Saturday and nothing in my e-mail yet. Sunday night they send me an e-mail saying, take a second look at this book, the book I am trying to repurchase or re find to recover. I think its my book and I get to download it (this book is in a series I am reading) Nope its not, its just a promotional thing saying you searched this book more than once, wanna buy it, oh wait you can't you have already purchased this book and if its missing from your library contact customer care. So I call customer care, and I truly believe in my heart that these poor people have the suckiest job in the world and that If I remain calm, I will make their day better. I remained calm, and explained it to the girl and gave her the info about the promotion email and I still cant get it, she says
"Hold in there it is being worked on on the Teir 2 level they will have a solution soon." so I tell her thank-you, and she comments on how she hopes all her calls today are from someone as understanding and nice as me, wow Thanks for the compiment but still not missing e book. I thought whatever I am already waiting for a cell phone, why not the second book in my series.
Monday, they yet again send me another promotional e-mail with my book on it. I am getting really upset, its hard enough to wait, and now they are throwing it in my face, haha here is the book you need, and haha you can't buy it. Then I think I am the smartest person in the world, I am going to click the send this book as a gift button and send it to myself. I did this only to discover that once they email me the book it says, you have already purchased this book but you can exchange your book for store credit. I take a few breaths remind myself the guy on the other end of this phone is going to be hearing this for the first time, just stay calm walk him through it. So I call walk him through my problem and give the inccident #, so he has the info right infront of him,I told him how I sent it to myself as a gift. We laugh we talk we got figured out what the problem was. He says how sorry Kobo was and that they would be delivering that book into my library for all the trouble I have gone through with this missing book issue.
Tuesday, they yet agian send me another promotional e-mail with my book on it. The book has not been delivered to my library, I should know seeing as I have been checking it all last night and all morning. This is where I guess my breaking point must be, I could not handle that this all has happend and still they send me this stupid promotional e-mail and still not have solved my problem. I really didn't care about the person that was coming into the phone, this was my angry phone call:
"
Whats your problem today?" says the Kobo guy.
"Well I purchased this F**king book,and its not in my Library. When I try to purchase the stupid thing again it F**king says "You have already purchased this book, If it is missing from your library call customer care" so I am calling you to resolve this problem,I have already taked to your people 4 F**king times how do I recover my book back please?"
As I write this out I am even more embaressed then I was when I had to say it.
I then took a breath and gave him the inccident #. From there he says ok miss are you on the kobo page?...yes I am...go to "my library"...ok there...is the book there...No...Ok look in purchased (these are all titles above your book in your library)....ok there......is the book there...No....Ok look in the trash button...ok there and OMG the book is here...good, click the book and then hit the undelete button....awsome the book is now in my library....Is there anything eles I can help you with today miss.
What I said next I think socked him, I said "Yes you can offer me forgiveness for cursing at you at the begining of this coversation, but you should keep in mind that I feel more embarassment for you than I do for me, I called you guys 4 times and 3 of those times were with respect and understanding, it was not unitl I called with authority the last time that you offered assistance on an issue that took less than 1 min to solve. I am sorry for the way I treated you, Have a good day. He gave me forgiveness and agreed that most of time they pass off polite customers who are still impressed with their service. They pay more attention to the ones who might give up on their product.
I used to be a person that called for everything and gave over authority to anyone on the phone, I stopped doing that thinking to myself its not worth get worked up over you can achieve that same thing while being polite. Thank you society for once again showing me how backwards we veiw the world today. I have been proven wrong in a bad way, and I just pray that struck home with my Kobo guy and he starts to turn it around, I just pray that one person reads this blog and choose to help everyone in the same way. Life should not be about picking and choosing who gets help and who gets nothing, God sure did not give us life so we could become the judge.
Thank you Kobo guy for all your help, I am greatful to have the book, but shamefull of what I had to do to get it :(
Life lesson learned, I will still call people and be nice, I will just make sure to tell them in a nice tone, "If my issue is not resolved in 24 hours I will be withdrawing my services, Thank you"
Stayed tuned for.............. my first Book Review of 2012 "Clockwork Prince"
"
So that's going to be 5-10 business days" replies the Bell guy.
"Oh I will be fine, I am not that reliant on my cell phone"
When I said this I truly believed that this was true, I didn't think I spent that much time on the thing. I thought oh yeah people like to text me but It should be fine to be out of order for a few days. It was my mistake for dropping my phone in water anyways I figured waiting was my punishment for being so careless with my cell. I never realised how much I use that phone from day to day.
Day 1 without phone:
This day started at 5 o`clock in the morning when to my surprise I got an early morning phone call, It was my first daycare mom, not looking at the time just hearing the phone ring I thought, "oh one of the kids must of woke up sick.` WRONG, she was calling from my front porch waiting outside in the cold with 2 kids wondering why they were locked out. Never let your husband have control over the alarm clock. I have not used that alarm clock in over a year, my wonderful cell phone has been doing that job.
Day 2:
Had to announced on Facebook that my phone was out of order, had quit a few messages from people wondering why I was suck a snob and not answering them back. I had to make sure my Daycare Moms knew all about my phone down, We have developed a bad habit of communication through text messages.
Day 3:
This is the day I finally broke down and said, I need a new phone. You see the darn thing was freezing and the battery would not charge right before it went into the water, so I made that call to order my new phone. Because I have to be the pickiest person in the world, I really wanted a phone that I knew I would enjoy for a least 2 years. I decided on the Samsung Galaxy 551, perfect fit for what I need. The only thing is when they said how long it would take I really thought I could do the waiting.
Day 4:
First day of waiting for the new phone. I knew it was not going to be there, but I secretly wished I was a VIP customer and they would have it here. Of course they didn't and my poor house phone has not had so much action in a long time. It rang off the hook all day long with people who usually just send a text.
Day 5:
Crap its a Saturday, can't count today as one of the business days. Oh well we have plans to see Beauty & the Beast in 3D that will keep my mind off the cell phone missing. WRONG again, its amazing how much your body and mind just want to check your cell phone for the time while waiting in a movie theatre, but then again that could also be partly because in the dark all you see is like 100 faces lit up with the glow from 100 cell phones.
Day 6:
Sunday not counted as a business day. Here is were I start to feel lonely. I feel out of touch with everyone. It hits me I have no clue were anyone is or what anyone is doing today, I haven`t heard from all my girlfriends whats up and whats new, I don`t even know half of their home phone numbers, or even their cell numbers they are just a name on my phone or a Face on my Facebook.But that is how it is now, Cell phone, Facebook, e-mail, then finally we think to call the house. Some people are even cancelling home phones giving up that bill, seeing as the Blackberry goes off more that the home phone. This is the day I admit to myself that I can`t go without a cell phone :(
Day 7: Is today
I woke up early with the sad realisation that I will miss my husbands cute little message he leaves me throughout the day, because its only day 2 of my business days and still no sign of the phone. I feel like every time I fill up my purse to leave the house that I have forgotten something like my arm or my head. My purse is lighter now though. I find myself no longer reaching for it when I hear a ring that is not even from my cell phone. I have no clue if my friends are even still alive due to not hearing from them over the week. I have slept in countless times trying to reteach my sleeping morning self how to use the alarm clock, I really miss my husband- now its been a whole half day with no communication, and I can`t handle not having my music or a camera on hand at all times....
That's when It all turned around.....I received a text to my land line from my husband saying `Hugs and kisses-xoxoxo` That's the moment that I realised good things come to those who wait. I felt like a school girl all over again getting a not from a boy who has checked of the `Yes`square. I had come so used to his messages through text even I forgot their is other ways in the world, his messages were just something I expected to happen everyday, and thought I couldn`t get without a cell phone, let me tell you something nothing can make you more smiley then when your husband goes out of his way to make your day a little better. especially when you think it will not happen, an experience that I never would of had if not living a week without my cell phone. :)
"There are never enough hours in a day" ~Every Mother In The World~
"How does she do it?" ~Every person watching a Mother~
We have all heard this said before time and time again, I think every Mother in the world would agree that there never seems to be enough time in the day. Look were we are now the clock has tick-tock us along life so fast I think News Years has blown on in and delivered us 2012. The last movie I saw in 2011 was "How Does She Do It" with Sarah Jessica Parker..It focuses on Sarah's Character as a hard working mother of 2 trying to break her big deal in the business world and run a family at home with kids and sports, with bake sales, and of course giving her husband some time...rent it sometime its a good watch.
This movie got me thinking about that very question, how do mothers-whether they be working or stay at home- pull off being Mommy, Wife, Daughter, Sister, Employee, Friend and still manage to be ourselves? Of course you have to remember these are just what we are, each one comes with its own list of job duties. Have you ever wondered how they do it all? I have spent the good part of this new year trying to pay attention in my day to day activities to find my answer to this question.....Funny thing just yesterday I had a girlfriend say this very phrase to me yesterday on Facebook.
My answer to this question is double everything, I try to always be doing 2 things at the same time while thinking about the next step. Yes its multi-tasking, we all do it, and its the answer to our busy lives. We all have our titles we just need to double them all together, I am in need of a girls night for some friend time, and I have a sister in law starting a new house party venture...combine them together and host a party at my home for my sister and invite all my ladies :) ... Mom's Birthday coming up, use craft time to make fun loving home made cards. Your Husband wants to go out with the boys, send him on errand before he goes out. Kids want to go out for supper, have them help with groceries after supper out. Girlfriend wants to stop by for coffee, send the kids out to Friends to go sledding. Have a drink with a friend while helping her hem her curtains. Have 5 Christmas in one day, spread the present on a hunt over all the places you have to visit.
We are always trying to make a busy life fit into a short time span, then leaving people wondering how we do it once we have pulled it off. We all know how busy it can be, we always hear Moms talk about how busy life is and how much they need to do, but here is the secret you don't hear, you find your me time...your little shot of happiness during your day to day activities, its in a smile from a st anger, its in the thanks from a friend you just helped, its from a kiss from your husband, a long conversation on the phone with your mom, its in the small moments in the day that your kids give you a hug just for doing all that you do. All these things fill us full, we might not get a moment to go to the bathroom and take a shower, but we have thousand of moments in a day with the people we care about, and isn't that all that matters, they are the ones we do it all for.
The question is there enough time in the day?...Yes, you just have to learn to multi-task while seeing the blessings in your life at the same time.
How do we do it?.....you just learn to mulit-task while seeing the blessings in your life at the same time.
Make sure to thanks a Mother today :) they work harder then what you see!!
So raise you glasses high and give a cheers to all the mothers out there, who News Years Revolution or not will still organising and multi-tasking through the year!
